Lifestyle Manager / Butler / Personal Assistant, Full-time, Atlanta, GA

HNW Principals in the Atlanta area are now hiring for a Lifestyle Manager / Director of Home Services to work closely with the Principals and Estate Manager.  This position will be based out of Atlanta but will require frequent travel to the following areas:  Memphis, Panhandle of Florida and North Carolina mountains.  Seventy five percent of the schedule will be dedicated to the Atlanta and North Carolina residences with the other 25% in Florida and Memphis.  The following responsibilities will be needed at all residences.

Responsibilities:

• Serve as lifestyle manager to Principals, report to the Mrs.
• Anticipate needs of Mrs. for travel, appointments, receiving guests, wardrobe, beverage and food service, transportation, attending events, hosting events
• Maintain daily environment with attention to decorative details
• Capable of managing complex diary and calendar for two extremely active Principals with support from Executive Assistant
• Proactively analyze upcoming calendars to prioritize comprehensive support to Principals’ daily activities, appointments, and entertainment obligations
• Be well informed of Principals travel schedule to coordinate and anticipate arrival to each residence to support priorities; some driving, packing, unpacking assistance needed
• Collaborate with Principals, Estate Manager and Executive Assistant to create check lists, effective tracking systems and inventories for each residence
• Proactively coordinate with Estate Manager and Executive Assistant to accomplish priorities and deadlines as pertains to family requests and expectations
• Independently manage staff or vendors to complete designated assignments
• Gift wrapping, favors for entertaining, menu cards, place cards, seasonal displays
• Meet and greet all visiting guests and offer refreshments
• Serving, table settings and flower arranging
• Plan frequent privately hosted events and parties for 10-100 held at different residences
• Research venues, prepare guest invitations and RSVPS
• Coordination with Chef, caterers, valet and security
• First-of-season Travel to each residence to prepare for Principal’s arrival and departure
• Prepare each residence for Principals planned stays based on family calendar and planned events: i.e., overnight guests, dinner parties, business meetings with status updates to Estate Manager
• Coordinate and orchestrate each residence to provide Principals and guests an exceptional 5 star service experience
• Stocking all bars, refrigerators, food items and all frequently used household supplies
• Maintain precise inventory for each residence to assure all family’s personal effects are available
• Assist with very light housekeeping and organization at all residences but particularly at out of state residences
• Composition, editing and review of correspondence
• Proactively deal with queries, field telephone calls and redirect as necessary.  Take detailed messages
• Dog care: feeding, daily grooming, walks, vet visits and medication for two small, adorable dogs
• Light IT support including knowledge on updating iPhone software, rebooting Wi-Fi, printers, Sonos sound system, etc.
• Weekly/monthly purchases, price compare, get approval, place orders, track orders, prepare and submit on time receipts to in house accountants
• Very light culinary duties when Chef is off, i.e., prepare salads, heat and plate meals

           Requirements:

• 5 plus years prior experience working with HNW families or luxury hotels
• Pleasant, professional and discreet
• Experience serving in private homes, particularly household management or personal assistant roles. Hospitality credentials is also desirable
• Capacity to travel up to 45%
• Adaptable to changing schedules
• Fluent in English
• Outstanding written and oral communication skills
• Inventive / Resourceful / Sensible
• Highly organized
• Excellent computer skills
• Impeccable eye for detail with practical approach to resolving all assignments
• Respectful and attentive
• Previous experience working with other staff and property services
• Good personal boundaries
• Able to lead others without ego or arrogance
• Impeccable taste with an eye for symmetry, beauty and design trends

Please submit resume along with any letters of recommendation.